PT Astra Graphia

PT Astra Graphia Information Technology (Agit), formerly PT SCS Astragraphia Technologies, is a subsidiary of PT Astra Graphia Tbk, which has been in the IT business since 1983 and one of Indonesia’s leading system integrators, offering hardware, software and IT services.

We have domain, expertise and solutions for the automotive industry, consumer product industry, telecommunications, financial & banking, oil and gas, and government sectors. Our services offerings include SAP implementation and maintenance service, outsourcing services, Application management and IT operations management.


We need a high forte candidate to fill a position of :

Helpdesk Analyst

JOB DESCRIPTIONS:
- Problem & Change Solving / Escalation
- User Support




QUALIFICATIONS:
- S1 from Computer Science or Informatics with min 1year experience at IT related (Priority)
- Have IT Skill (SAP, Windows, PC, Office, Internet, Anti Virus)
- Have a Communication Skill
- Have a Customer Relationship Skill
- English (min. Passive)
- Have a Sense of customer satisfaction & operational support readiness

SAP CONSULTANT

JOB DESCRIPTIONS :
- Analyze client current condition from business process and its industry trend
- Create presentation material and blue prints for solution based on user requirement
- Monitor implementation process

QUALIFICATIONS :
- Bachelor Degree in Information Technology, Engineering or Management
- Have experience in SAP Module such as : FICO and MM
- Able to completely interpret and respond to common inquiries or complaints and negotiating
- Capable to find opportunities with profit loss consideration
- Have 3 years relevant experience

If you are confident that you are the right candidate we are looking for, send your application letter together with the detailed resume and a recent photograph indicating the position code in the subject of your email, within two weeks from this advertisement to : career@ag-it.com